Terms & Conditions

  • All our Tours are specially designed for Individual or Family travel. Any Group travel requests will be handled separately

  • Tour prices are given subject to specific hotels and inclusions. Any availability issues at hotels will result in change of hotels

  • All itineraries are subject to minor changes according to weather conditions, natural calamities or any such logistic matters

  • Any tours having activities related to Forest permissions may have changes due to Wild Fire or Sanctuary Closure etc

  • Any complaints regarding our services during travel should be raised immediately so that we can address the same instantly

  • All prices shown are nett payable to us and no hidden costs

  • The Tours without published prices are subject to special travel periods and weather conditions, restricted entries etc.

  • Always make sure your enquiries are received by us if you don’t get a reply within 48 Hours

  • Our offices work as per Indian Standard Timings, though our helpline numbers are accessible 24x7

  • Any major revisions in taxes may impact the given prices. But once a price is committed for a particular tour, it will be honoured at any cost

  • Travel insurance is the liability of the traveller. Our vehicles are covered with Third party insurance

  • We are always open for discussions and solutions. But if any  litigations arise, it  will be subject to  Indian Laws and in Indian Courts

  • We pay all hotels in advance and our refund policy in case of cancellation is as under

              Cancellation before 45 days of arrival: 10% Retention

              Cancellations between 45 & 30 Days: 20% Retention

              Cancellations between 30 & 15 Days: 30% Retention

              Cancellations between 15 & 07 Days: 70% Retention

              Cancellations within 07 Days of Arrival: 100% Retention

  • All payments are to be made through SWIFT to our following Bank Accounts

All rights reserved to Kerala Voyages India Pvt. Ltd.